Manage your account

Manage your account

Manage your account

First Sign In

  • Once the onboarding process is completed, our support team will provide you with a personal account for VeraViews.
  • For the security reasons, the password reset link will be sent to your registered email. *please note that support doesn’t have an access to your login info
image
  • When creating a new password, please pay attention to the requirements to create a strong password. We recommend the use of password manager applications, as this will determine access to your campaign accounts.
image
  • Once the password has been created, proceed to sign-in form at VeraViews.com.
image

Password Reset

  • Simply hit the “Forgot Password” button below the sign-in form:
  • Type your registered email address to request a password reset link:
image
  • An email with a password reset link will be sent to your email from support@verviews.com.

*don’t forget to check your spam folder if an email has never arrived

  • When creating new password, please pay attention to the requirements to create a strong password.
image
  • Once the password has been created, proceed to sign-in form at VeraViews.com.
image

Account Information

  • Our team fills in your account information, thus all the personal information is already saved for your organisation and provided in the “Settings” tab.
image
  • If required, your organisation’s time zone can be adjusted at any time. This setting will affects your graphs and dates in your Dashboard view.

User Management System

Overview & User Roles

  • VeraViews provides user management system support, which allows administrators to add and manage users according to their needs and roles; while maintaining data and system security. Each administrator can add an unlimited number of secondary users to access the account data and functionality according to the assigned roles:
Accesses/Role
Setup VeraViews
Websites
Analytics
Last month report
Custom reports
Settings
User Management
Administrator
+
+
+
+
+
+
+
Websites management
+
+
+
Reports & Analytics
+
+
+
+

Add new user

  • In order to add new user, open User Management page and click Create New User button:
  • Fill in the new user details in the opened window and hit the Create button to assign the corresponding role(-s)
  • The password reset email field is optional. An email can be sent either upon the creation of a new user, or later via ‘Edit User’ option in the User Management page.
  • A user must have at least 1 Role assigned. All roles can be assigned to one user at the same time as well.
image

Edit User

  • Users can be edited at anytime in the User Management page via opening the user menu and clicking ‘Edit’ button in the dropdown menu.
  • The user’s email and the name fields are locked and non-editable. User role(-s) can be changed at anytime.
image

Review User Log

  • The account administrator can download the User log in the .csv format at anytime via accessing the User menu through the User Management page.
  • The User log includes the following:

- Timestamp: when the action took place - User Action description: type of action taken - Metadata: additional info to the action taken

image

Remove User

  • An account administrator can disable a User via changing the User status at User Management page.
  • A user cannot be deleted from the User list completely.
image

← Previous

Getting Started