Manage your account

First Sign In

• Once the onboarding process is completed, our support team will provide you with a personal account for VeraViews.
• For the security reasons, the password reset link will be sent to your registered email. *please note that support doesn’t have an access to your login info

• When creating a new password, please pay attention to the requirements to create a strong password. We recommend the use of password manager applications, as this will determine access to your campaign accounts.

• Once the password has been created, proceed to sign-in form at VeraViews.com.

Password Reset

• Simply hit the “Forgot Password” button below the sign-in form:
• Type your registered email address to request a password reset link:

• An email with a password reset link will be sent to your email from support@verviews.com.

• When creating new password, please pay attention to the requirements to create a strong password.

• Once the password has been created, proceed to sign-in form at VeraViews.com.

Account Information

• Our team fills in your account information, thus all the personal information is already saved for your organisation and provided in the “Settings” tab.

• If required, your organisation’s time zone can be adjusted at any time. This setting will affects your graphs and dates in your Dashboard view.

User Management System

Overview & User Roles

• VeraViews provides user management system support, which allows administrators to add and manage users according to their needs and roles; while maintaining data and system security. Each administrator can add an unlimited number of secondary users to access the account data and functionality according to the assigned roles:

Add new user

• In order to add new user, open User Management page and click Create New User button:
• Fill in the new user details in the opened window and hit the Create button to assign the corresponding role(-s)
• The password reset email field is optional. An email can be sent either upon the creation of a new user, or later via ‘Edit User’ option in the User Management page.
• A user must have at least 1 Role assigned. All roles can be assigned to one user at the same time as well.

Edit User

• Users can be edited at anytime in the User Management page via opening the user menu and clicking ‘Edit’ button in the dropdown menu.
• The user’s email and the name fields are locked and non-editable. User role(-s) can be changed at anytime.

Review User Log

• The account administrator can download the User log in the .csv format at anytime via accessing the User menu through the User Management page.
• The User log includes the following:

- Timestamp: when the action took place - User Action description: type of action taken - Metadata: additional info to the action taken

Remove User

• An account administrator can disable a User via changing the User status at User Management page.
• A user cannot be deleted from the User list completely.

• Manage your account
• First Sign In
• Password Reset
• Account Information
• User Management System
• Overview & User Roles
• Add new user
• Edit User
• Review User Log
• Remove User